Share review of Mr Asad Qayyum FRCS(ORL-HNS), FRCS(Otol), AFRCS, DLO

Mr Asad Qayyum FRCS(ORL-HNS), FRCS(Otol), AFRCS, DLO 2019-11-02 Person 5 5 0

In life you rarely meet people that exceed all expectations and are a true credit to medical practice. If you are lucky enough to have Mr Qayyum that is exactly the experience you will receive. After suffering for years with sinus related issues I was referred to Mr Qayyum. On meeting Mr Qayyum for the first time he was warm, friendly, caring and listened to me. He showed a genuine interest in wanting to help. I was given tablets and a nasal spray to try whilst he waited for my MRI results. I contacted Mr Qayyum’s Secretary Wendy regarding upping the dose of the tablets. Wendy was incredibly polite and efficient updating me with Mr Qayyum’s response. On my second visit Mr Qayyum had received the scan images. He was very informative about the surgery procedures he proposed to resolve my sinus problems to which I agreed. My third visit was as a day case patient for the surgery procedures. Mr Qayyum spoke with me and answered any questions I had including the ones google had created ! The facilities were immaculate, private and the staff amazing. After surgery I was discharged the same day with aftercare information and medication. Two weeks after surgery I contacted Wendy looking for advice. Mr Qayyum was on his day off but still communicated with Wendy so she could update and reassure me. He also found time to fit me in for a check up at short notice. All was well and everything was perfect. I genuinely cannot fault Mr Qayyum or the staff that support him. It is abundantly clear that people enjoy working for him due to the values he passionately upholds. Mr Qayyum is professional, kind, courteous, personable, shows complete patient focus and the snappiest dresser I have ever met ! Thank you very much for looking after me I appreciate your kindness. Emilie