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Mr Andrew White 2021-07-09 Person 5 5 0

Mr White was friendly, courteous and listened well to me. His examination of my shoulder was thorough, gentle and informative throughout. As a patient in constant pain I did feel that Mr White understood my situation and was responsive to this. His diagnosis was explained well to me with my options made clear. I left feeling that I knew exactly what could be, finances permitting, my best course of action. My only small criticism is that I received a copy of Mr White’s letter to my GP almost a fortnight after my consultation with him. It would have been more helpful to have received it sooner to aid further my discussion with my GP. However, this is an oversight to do with admin, not a reflection on Mr White’s medical care, which was excellent.