Mr Andrew Pickersgill 2022-01-04 Person 5 5 0

I arranged a consultation after ending up in A&E with abdominal pain in May 2021 and initial investigations pointing to an ovarian cyst. My initial consultation was thorough, professional and I was asked lots of questions to establish my medical history and current symptoms. After an MRI confirmed the cyst, we agreed on a period of 'watchful waiting'; a subsequent ultrasound confirmed the cyst was still present and at my third consultation we discussed surgery options in more detail. At each step I felt all the options were clearly explained and the decision was always mine. He was professional, but also personable and amusing. He established rapport and trust from the beginning - even more impressive given we had all our consultations via phone. On the day of the surgery to remove the ovary and cyst he explained the procedure again and I felt reassured and safe in his care. This was particularly important to me as this was the first time I had ever had surgery. My recovery has been swift and and as described and a month later I am feeling great and looking forward to a pain-free 2022. Thank you.