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Mr Jowett is a very appoachable professional. He listened to how I injured myself, diagnosed and confirmed the issue, and provided really clear information on the treatments possible, the outcomes and the risks. I am a professional engineer and was interested in the detail of the treatments. Mr Jowett provided a most intersting account of the development of the treatments and even some of the surgical procedures involved in a format relevent to my experience. This gave me great clarity of of the treatment options allowing a clear choice to me made. Importantly, it also gave me complete confidence in Mr Jowett.