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Written by a private patient
16th July 2021


At my first consultation with Mr. Carrothers, I arrived feeling apprehensive and rather demoralised. It had been a shock to find X-ray results showing my hip to be severely osteoarthritic. Mr. Carrothers was friendly and informal and appeared to be wholly concentrating on making me feel at ease. I was aware though that, at the same time, he was intensely focused on evaluating my symptoms. For example, he asked if I had had any falls. I started to reply that I had not, but when he responded questioningly I admitted that I had stumbled over my feet on occasion (one heavy fall had been in the middle of a busy road). I had secretly felt rather frightened by these falls. It was such a relief to be told that they were simply a result of my hip giving away. After ten minutes into this consultation I could see that I had probably been in denial for a couple of years, struggling at the gym and thinking ‘stretch more, stretch less’ or ‘walk more, walk less’. I am seventy two. However, throughout my twenties I did a lot of rock and ice climbing, which gave me physical confidence. Mr. Carrothers has restored that confidence. Ten weeks after a MAKO total hip replacement, his exemplary surgical skills and holistic approach have made my current aims – to walk long valleys, trek up hillsides and play with young grandchildren – directly achievable. Carrothers Orthopaedics is a great team. Some past experiences of surgery have left me with a dread of the after-effects of anaesthetics. Professor Mahroof was reassuring and understanding of my concerns. He listened carefully and explained what my spinal anaesthetic entailed. I was also very grateful for a clear and creative plan for post-operative pain relief. As my first contact, Carol Morse was kind and considerate. She patiently waited on the phone while I scrabbled through drawers looking for information that I should have had at hand, and took time to make sure my questions were answered fully. Finally, the whole Nuffield experience was outstanding thanks to the personalised care and thoughtfulness of the nursing staff and physiotherapists.

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