Mr Andrew Ballaro 2018-08-17 Person 5 5 0

I consulted Mr Ballaro on spotting traces of blood in my urine following an episode of really severe flu like vomiting. I'm approaching my 75th birthday, generally fit and well, but with x ray and HIFU treatments of two separate incidents of prostate cancer in the last decade. Following a series of scans and an internal camera 'survey' it turns out that I'm fine but (with considerable recent experience of other consultants) I'm writing to remark on the focus, reassurance and dignity of Andrew's approach. He listened carefully to every concern I expressed (and accurately and fully related everything in his subsequent update to my GP). He rationally urged me, against my reluctance, to follow his recommended course of prudent investigation, the results of which supported his initial guidance as to the likely cause of the bleeding. He didn't ration his time, he listened and he 'cared'.