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Written by a patient
2nd April 2015


I had an appointment at the ENT hospital on the 31/3 2015 I was due to see my regular consultant but due to a full clinic I was seen by Mr Amro Hassan for the first time. Mr Hassan was very polite and greeted me with a friendly smile that made me feel relaxed. Mr Hassan introduced himself and his past areas of practice this gave me same reassurance and understanding. Mr Hassan was a very good listener and let me explain without interruption; after which he took his time and examined the areas/symptoms that I was having ongoing problems with for years. Mr Hassan then explained in detail eliminated some of these areas but looking at possible/ probable areas. Know I feel that I have a better understanding of what is probable as I have been going to my GP and continually for years taking antibiotics for suffering pain in my head and not having any Idea of what the course could be.Now I have eliminated and have probable and the next step is in sight hopefully I will have a end to my pain? Thank you Mr Hassan you have listened talked me through things and reassured me and given me a plan ahead. I must say that there are good consultants out there but very few that give the time to understand what the patient is going through and that have a good bedside manner. Some of them are too busy looking at the computer or make you feel that you're taking up to much of their time. They should take a leaf from this Consultant it makes better patient care

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