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Written by a patient
16th April 2015


I had a stapedectomy procedure carried out at the ENT hospital. London in January 2015. Unfortunately, despite the surgery going well, I encountered problems which resulted in a longer than usual recovery period. As this procedure is quite specialised my GP was not knowledgeable enough to help support my recovery in any way. Following the packing removal, approx. 10 days after the surgery, I had a follow up appointment approx. 1 month later where my hearing was tested and I received a consultation with Mr Amro Hassaan. Mr Hassaan was extremely thorough, explaining in simple terms how the surgery had been carried out. He then drained the fluid in my ear and prescribed some antibiotic spray to reduce the inflammation. Not only was his care and treatment on the day exemplary, he also followed up with 2 phone calls to me at home to see how things were progressing! I had a second follow up appointment with him one month later and the inflammation had gone down and although their was some wax build up (Which again he removed) things had improved. He was still less than satisfied with the amount of hearing that has been restored, as he expected more, but filled me with confidence that he will do the best he possibly can for me. You can't ask more than that can you? In summary, as a result of his exceptional after care, I have felt completely reassured that things will continue to improve and that he will do everything in his power to ensure that I get the maximum recovery of my hearing possible. I can not recommend Mr Hassaan enough. He is without doubt the most patient orientated doctor I have ever had the pleasure of meeting. His personable manner and passion for his work are second to none.

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