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Written by a patient
21st November 2016


Before I met Mr Coonar, I had been seen by a number of experts, none of whom seemed able to discover what was the the real problem, let alone offer a satisfactory outcome. However, from the initial consultation with Mr Coonar, I had every confidence in him. He was calm, realistic and explained in great detail about what he could do to help me - he told things 'as they were' and I appreciated this approach. All arrangements concerned with my hospital admission and consequent treatment worked seamlessly. Before my operation, Mr Coonar explained clearly what the procedure would involve, as well as things which could possibly occur. He was sympathetic and answered questions which worried me. It was very reassuring to meet him and his colleagues before the operation and to be a part of the gentle, humorous banter they shared! After surgery, Mr Coonar visited and explained that all had gone well and was less invasive than it could have been (it is a very neat job!). I was allowed home the day after the operation. Today, I have been discharged and will meet Mr Coonar for a follow-up, later in the year. His care has, for me, been exemplary and I cannot recommend the whole team at Papworth highly enough! Thank You.

23rd January 2019
Response from Mr Aman Coonar

Thank you so much for your kind words which I have fed back to the team. We do think it very important for their to be a good mutual understanding between surgeon and patients. It’s great when people can go home sooner. Your comments provide reassurance to future patients. We hope you are still doing well. I am sorry I have not responded earlier. Aman Coonar

Trust
Listening
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