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Written by a NHS patient
16th November 2023


I cannot fault the care, skills and expertise provided by Dr Hotouras who performed keyhole surgery for a bowel resection due to Crohn’s disease for me two weeks ago. He understands it is very worrying for a patient when they are told they need surgery and from the initial consultation he listened, provided clear and practical information about what would happen and genuinely wanted to answer questions. He was accessible, I felt he gave me time to make the decision but was also very honest about what the surgery would entail. Dr Hotouras is an extremely skilled surgeon as mine was more complicated however he has made such a difference to my health already by taking such care about how he performed the surgery. I fully believe this has helped my recovery be so positive and go well. Whilst in hospital Dr Hotouras and his team visited daily, he made sure he checked my progress himself and gave me time to ask questions and genuinely make sure I was doing well. He has called me since discharge to check how I am at home which is so reassuring. I would not have wanted anyone else operating on me, I can’t say enough how much trust I have and am in awe regarding how Dr Hotouras has helped me. I told him he has given me my life back and this is absolutely true. Thank you from GJ Marsh

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Trust
Listening