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Written by a NHS patient
13th April 2023


I am genuinely lost for words as to the work and efforts Mr Hotouras and the team (especially also Shihab) put in for me. In the initial meeting in theatre before having my surgery I was reassured and comforted by his calm manner. It was the little things like knowing the information about me (for example being a medical student) and not just being another ‘number’ on the surgery list. Following the surgery and recovery period he took his valuable time out to check up on me, my recovery, advice on going forward, and even spent time giving me advice as a future doctor. I even managed to bump into Me Hotouras in the outpatients department following my dressings procedure, he again took some time to check how I was doing and the recovery. I am extremely grateful for the excellent and high standards Mr Hotouras has, from his verbal and non-verbal communication, his interpersonal skills, and teamwork just to name a few. The NHS and Barts Health should be proud to have first and foremost a great person and secondly a knowledgable consultant. I will reflect on this experience and hope to take these skills into my future clinical work as I know how much of an impact this can have on a patient and their care. Thank you once again Mr Hotouras. Forever thankful.

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