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Miss Zeina Haoula 2022-12-07 Person 1 5 0

Ms Haoula did not listen to me. She was snappy, abrupt, uncaring, and rushed me through each of my two consultations. I wasn't allowed to take notes when I asked to, and she kept shutting me down every time I asked a question. She insisted that a full hysterectomy is the only way to treat my fibroids, and I wasn't given any other options. She also claims to be a Menopause specialist, yet she couldn't answer my questions about it, gave me false information about HRT and questioned whether I needed to be taking it when there are proven reasons for my doing so. I therefore asked to see a different gynaecologist who was much nicer, kinder, patient and sympathetic. The new one allowed me to ask all my questions and gave me full and helpful answers including printed information to take away with me. A totally different experience. Ms Haoula needs to improve her manner and brush up on her knowledge of menopause and HRT. She also needs to adhere to the rules on Patient Choice and Shared Decision Making, which she did not do in my case.