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Miss Sonia Mall
2022-12-19
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Written by a NHS patient
Written by a NHS patient 19th December 2022
Miss Mall was very brisk in her consultation and I really did feel like I was on a conveyor belt. There was no warmth and no real discussion, and no detail about the cataract operation. I came away feeling very downhearted. I got the impression I was just another patient with a cataract - boring for her
20th December 2022
Response from Miss Sonia Mall
I am very sorry to learn of your experience. I would be happy to see you again to discuss and clarify things further.