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Written by a patient
2nd August 2020


Dr Maleki has been fantastic helping me with not only with getting me referrals to test me for asthma and COPD. I was unwell for a couple of weeks and spoke to NHS 111 drs, a walk in clinic dr and another dr in my practice and a pharmacist. I gave each health care professional my symptoms and told them in spite of their previous advice I wasnt feeling any better . I called my surgery and Dr Maleki called me back. She was sympathetic, polite and caring she asked me about my symptoms and finally gave me a possible solution to my ongoing illness. She advised that I may have acute sininitis and prescribed me antibiotics. If it didn't work to call the surgery again. Within 3 days I was feeling much better and I was so frustrated at not getting anywhere with the other doctors I cried on the phone to her because it felt that I was finally being understood. If she hadn't given me the antibiotics I just wouldn't have been able to feel better and get back to work.

Recommend
Trust
Listening