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Ms Shadaba Ahmed 2016-02-19 Person 5 5 0

After a disappointing initial consultation with another doctor in March 2015, I requested a second opinion and met with Ms Ahmed. From the moment I walked through the door she was immediately attentive; she listened carefully to the problems I'd been experiencing, investigated my hearing issue with a microscopic camera, and discussed options to treat the problem. Last week I had a tympanoplasty procedure. Both Ms Ahmed and the staff in the Day Room were attentive, cheerful and took great professional care of me. Not having undergone a general anaesthetic before, I was put at ease immediately. Since the operation I feel very little pain and am just waiting for the pack to be removed from my eardrum. Unfortunately, I must record one disappointment in that I was not given any post operative advice when I left and I, therefore, had to research it - with successs - on the Internet. That said I am very happy that I went ahead with the operation.