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Ms Shadaba Ahmed
2016-02-03
Person
5
5
0
Written by a patient
Written by a patient 3rd February 2016
After a very poor experience at the first ENT consultation in May 2015, I requested a second opinion with a consultant from a different medical team. What a difference at the second consultation in Lancaster with Ms Shadaba Ahmed. She let me explain fully what I had experienced; we had a proper face-to-face conversation; she listened; she asked appropriate questions; she explained in detail what she thought had caused my hearing problems and dizzy spells nearly twelve months ago. She even had a look in my ears. None of this happened at the previous consultation. I came out of the consultation feeling positive and uplifted by the experience.
Just one criticism (not of the consultation) - the RLI location map on the website needs updating. It still has the ENT department in s different building.