Miss Samantha Williams 2020-08-08 Person 5 5 0

I saw Ms William's to get the result of a breast biopsies.she had to tell me it was positive and that I would need surgery. This was early in the Covid lock down so it was not certain that treatment could begin without delay. Ms William's was totally empathetic and reassuring. She outlined all the possible ways forward and reassured me that I would not be left without any treatment. She was patient and precise in answering my questions and very positive in her attitude - in spite of the circumstances, at no time did I feel rushed. I felt that it was a very positive meeting and I left with a clear understanding of my condition and a good idea of the possible ways forward, for which i was very grateful In fact, treatment went ahead and I had successful lumpectomy two weeks later and am making a very good recovery.