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Written by a NHS patient
12th October 2021


I had a telephone appointment with Ms Samantha Williams to discuss changing medication following an operation 3 years ago. Ms Williams was professional, caring and friendly, she listened and discussed the side effects from my current medication. She discussed my operation and the prognosis, reviewed the length of time I'd be taking the meds for and booked a bone density scan. Confirmation by letter arrived quickly, she fast tracked my change of meds and sent a booklet about them. I was extremely happy with the call.

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Trust
Listening