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Miss Ruth James
2019-04-10
Person
5
5
0
Written by a patient
Written by a patient 10th April 2019
Miss James inspired confidence in me, seeming to have plenty of time to listen to and address any concerns that I had. She had a calm and positive approach, striking the right balance between reassuring me that she would be able to deal effectively with my condition without belittling it. Her approach made me feel that I was lucky to have been allocated to her. And, as well as inspiring confidence in her technical medical ability she maintained a very human and caring manner. Thank you.