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Written by a NHS patient
23rd January 2022


Before seeing the Dr. I was a bit confused by different advice from previously seen other medical staff. Dr WUNTAKAL was patient when I ask her multiple questions (not all specifically directly relating to the procedure she was to treat me for), and explained in an easy to understand way the order that I needed to get these investigated in- even after I had to repeat the questions about 3 times for me to register. The hysteroscopy she did was actually much less painful than I had expected. Dr. WUNTAKAL was very considerate, and I could tell she was very experienced in her field due to her expert method. Additionall, she offered to replace my Mireya coil which was not scheduled in this appointment. I really appreciated this, as I felt pretty relaxed and confident in her abilities already, and so this didn’t hurt as much as I know it could have. Follow up instructions were also very clear, and her overall manner throughout the whole appointment was excellent. (Helped by the 2 very competent/ friendly nurses). Many thanks to the team in making my experience actually not unpleasant at all, and very positive.

Recommend
Trust
Listening