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Miss Rachel Rolph
2022-03-18
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 18th March 2022
Very emotionally intelligent and skilful surgeon. Lovely person too.
Listened extremely well to my concerns and acted swiftly and effectively to further my treatment and address problems speedily. It would be great if email contact could be established with the consultant via their secretary which would be able to receive photographs to further exemplify what patients are trying to explain especially in the case of beast surgery.
One improvement that could be made is to employ more consultants and provide them with a smaller list but that requires much more funding!!!!!
I do feel the consultants are very well supported by their personal secretaries and Miss Rolph’s secretary echoes her efficiency and warm personality .
General admin support for appointments could be helped to be more efficient and embrace the email world rather than waiting for the physical letter to be delivered by the royal mail with all the current delays.