Miss Meriem Amarouche 2020-03-11 Person 5 5 0

I met Miss Amarouche at St Georges Hospital on 10 March, for a consultation on some sciatic pain I was experiencing. She greeted me in a friendly way and introduced herself by name telling me she was a registrar on Mr Johnston's team. I was accompanied by my daughter and Miss Amarouche welcomed her and, at my request, allowed her to attend. Miss Amarouche put us at ease with light conversation before asking me why my GP had referred me. I briefly explained the reason, which led her to start taking a full history of my health problems. She phrased her questions clearly and allowed me plenty of time to respond. I felt she gained an accurate picture of my current situation. She went on to talk about sciatic pain and how it could be treated. She then became specific and put up images from the MRI that had been done. She went into great detail, explaining what the images showed. I was very interested and she answered all my questions clearly and fully. and we then went on to talk about treatment and future outlook. Throughout she spoke in terms I understood, and made me feel completely confident that she was fully informed not only about my medical condition and ways it could be treated, but also about my personal situation and my preferences. She conducted the meeting in a calm, thoughtful and unhurried manner, and then we agreed on the outcomes, involving my daughter as well. She ended our meeting in a warm and positive way, and we left feeling that we had learned a lot, her recommendations had been well suited to my needs, and that the consultation had been a great reassurance. I have no hesitation in saying that I found Miss Amarouche to be most helpful and understanding, as well as being, in my opinion, clearly expert in her specialty.