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Written by a NHS patient
5th July 2021


I have ongoing moderate upper/lower airway obstruction with multiple other worrying symptoms that could indicate the need for complex assessment . This doctor told me in a telephone consult that it was all psychological and in my head without knowing me or asking questions. As a nurse of 35 years in NHS I was shocked at this unprofessional, unkind and unsafe consultation. If it wasn’t the pandemic with the possibility of doctor burnout and exhaustion I would not be so forgiving. If I did not have this problem I would have be able to work in ICU during this critical time, so this poor consultation has a knock on effect.

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