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Miss Kathryn McCarthy 2020-12-16 Person 4 5 0

The communication between Southmead hospital, my GP, the transport provider, and me before my procedure was absolutely appalling. I spent about eight hours trying to resolve various issues, none of which should have been necessary. My treatment on the day was great. Two minor points: - I was not clear beforehand what form and degree of sedation I would be having - there were long waits for my transport.