Miss Kathryn McCarthy 2022-05-22 Person 5 5 0

I had a 2ww cystoscopy for IDA. Miss McCarthy introduced herself to me and explained the procedure and sedation that I would be having very well and answered my questions. She was empathic when I discussed how awful I had found the bowel prep. She introduced me to the other team members present, informing me who would do what. I felt she performed the colonoscopy with great skill and I had no pain. I was very comfortable with her performing this sensitive procedure on me. Miss McCarthy explained throughout the colonoscopy what she was doing and the findings (including showing me on the screen). I was very pleased to be awake during the colonoscopy and we were able to discuss relevant issues as they arose. At the end of the procedure she explained the further tests I needed and said she would request these. She also gave me advice how I could mange some of my bowel problems myself, which I found very helpful (and have already added kefir to my diet). I left with a helpful written summary of the procedure and the findings.