Miss Iona Collins Spinal Surgeon 2024-02-04 Person 5 5 0

Nearly one week on from my father appointment, and we are still, discussing how good a consultation we had with Miss Collins, we have never experienced such a thorough informative, reassuring and honest consultation and we have had a number of consultations over the years. Miss Collins picked up immediately just how embarrassed and depressed my father feels about his condition her approach was first class, she treated my father with dignity and respect, ensuring we both had a full understanding of what was being explained, she even produced medical models of bone and spine structures to aid our understanding. We now have a full understanding of the issues and potential treatments, Miss Collins answered every question, even explaining why certain treatments would not resolve the issue. We left Miss Collins office, so grateful for the experience, we look forward to our next appointment, she has given us realistic hope no matter what the eventual outcome for my father, for the first time in his treatment journey we feel like we have a safe pair of hands, I can't thank Miss Collins enough, she has thrown a bright shaft of light on an otherwise dark period for my father, how lucky we are to have her working for the NHS.