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Miss Eveline Internullo 2017-04-01 Person 1 5 0

My husband had appointment with this lady on 22nd. Of March . After a wedge reaction of his lung , we were told by miss internullo ,that the results would be ready . My husband had endured a massive operation 9months earlier to remove his bladder and prostrate .so of course we were so stressed to find if the cancer had spread to his lungs because a c t scan had shown white spots on his lungs . His appointment was at 15 .20 .22.march . We got to the hospital approx 14.15 hours .we were told to go to gate 12 .we were then told the doctor wanted a X-ray at gate 18 . Then go back to gate 12 .and let staff on reception we were back.which we did . We then sat in the waiting room till 16 .50 . When a apporched reception to ask how much longer we should expect to wait .after about 10 minutes ,we were asked to go in a side room , were we were told that miss internullo had gone home . Both my husband and I could not believe that on the most important day of our lives this could happen to us .miss internullo did come back to see us that night , but would not apologise that she had done anything wrong . My husband and I have nothing but praise , for the treatment he has had at south mead hospital , up I till this day . But have been let down ,and traumatised with what we had to insure that day .