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Miss Elizabeth Ball 2014-02-24 Person 5 5 0

I attended with my Mum who was diagnosed with breast cancer and immediately referred to Miss Ball. We were in her clinic within ten minutes. She explained what had been found, reassured my Mum about what would happen next and offered a surgery date within days. She also found time within the consultation to offer some genetic advice for me as a daughter. When we left we felt reassured and in very safe hands. The diagnosis is very distressing but within an hour we both felt a sense that 'all would be well'. Miss Ball was assisted by a breast care nurse, Sue Bates, who was equally excellent and they worked well together. The surgery was completed and all was as had been explained. My mum went home the same day, healed remarkably well and had minimal pain. At all stages of the pathway from biopsy to post-op outpatient appointment there is nothing I would change. Absolutely perfect care.