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Miss Anita Hazari 2022-10-05 Person 5 5 0

Miss Hazari put me at ease straight away with her friendly and positive manner. We went through the options and the outcome's and she explained everything that was going to happen in detail and gave me time to ask questions. All the consent documentations were explained and I was given leaflets to read at home. On my second visit to give my decision Miss Hazari explained who would be conducting the operation and what would happen. Once again everything was very clear, and time was given for any questions. Prior to going into the operation, I felt very reassured that I understood what was going to happen and that I was in safe hands. Following the operation and on my last appointment with Miss Hazari again everything was clear, and time was given if I had any questions. Throughout the whole process I felt safe, reassured and that my wellbeing was being considered at all times. I never felt rushed or that any questions weren't important. Miss Hazari was always so positive and friendly and approachable and clearly values her team which was also very reassuring. I'm also very grateful to have been able to attend appointments in Kent & Canterbury Hospital as East Grinstead is quite a trek for me. Just going there for the pre assessment and operation was very convenient. I honestly can't think of anything that could have been improved on. I'm just very grateful to Miss Hazari and her team for looking after me so well. Thank you.