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Written by a private patient
22nd October 2023


Absolutely rip off and terrible service. I waited half an hour to be seen and paid £249 for a consultation that lasted 4.5 mins. I saw Aikaterini Charakida and told her my skin trouble started when I had the contraceptive implant, she wrote down that it started when I had the contraceptive pill, didn’t look at my affected areas and told me I needed to pay £350 for a skin scrape to rule out a fungal infection. I have had skin problems for 5 years that frequently flare up and down due to stress and hormone so was very surprised at this. To be honest, I felt like she didn’t care, she didn’t ask any questions about lifestyle, medical history etc. I was then sent to the clinic manager who informed me on top of the £350 for skin scraping it would be an additional £169 for the results and £30 for the prescription. I would appreciate someone from the clinic to get in touch with me about why I paid £30 for a prescription that I then had to pay £19.40 to receive at Boots. What is the £30 for if they don’t give you the product? Terrible service, rude and not at all caring. Waste of time and money and Aikaterini Charakida is useless.

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