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Dr Warren Hyer 2020-05-11 Person 5 5 0

Dr Hyer first saw my 15 year old son in February half term and performed a colonoscopy within the same week, diagnosing IBD. Dr Hyer has a very reassuring manner and gave my son and I great confidence in his care from that first appointment. My son initially responded well to the medication first prescribed, then just as the lockdown occurred his recovery plateaued and then his symptoms worsened. Due to Covid-19 in the hospital, I was very hesitant to take my son into Northwick Park for our regular appointment with Dr Hyer and the Specialist Nurse, and instead opted for telephone consultations. With the deterioration of my son’s health, Dr Hyer & the Specialist Nurse from the IBD clinic suggested that Dr Hyer should really see him face to face in clinic. We attended the IBD clinic at Northwick Park last Thursday. The area that Dr Hyer treats patients is completely separated from the part of the hospital treating Covid-19 patients. We had our temperatures taken before we entered the area for treatment, we were also given masks and sat apart from other patients in the waiting area. It was so much better for my son to see Dr Hyer face to face for the appointment, After examination Dr Hyer discussed a new treatment plan with us and things were very quickly put in place for the following week. I wish we had attended his clinic earlier in the lockdown. We consider ourselves very fortunate to have Dr Hyer managing our son’s care. He has been so supportive and encouraging and has always given us hope that there are treatments available that will help our son with his condition.