Dr Vikas Kapoor 2017-03-27 Person 5 5 0

Dr Kapoor is the best GP I have ever come across. Most importantly, he listens to what you have to say and examines you properly. Unlike a lot of other GP's that I have experienced, Dr Kapoor has taken my symptoms seriously every time and referred me to specialists where necessary. For example, I had an existing scalp condition that another GP had dismissed, citing that I had probably not washed the shampoo out of my hair properly (without even examining my scalp). Dr Kapoor on the other hand examined me properly and referred me to a specialist, who then prescribed the right medication for what was a genuine infection. In another case, I was having some serious problems at work and needed some time off with work related stress. I think there can be a fine line here with regards to who genuinely needs to be signed off work and those looking for a bit of extra holiday. I found Dr Kapoor extremely professional and understanding. He spent the time with me that was needed for me to go into detail about my work related issues and he understood the need for me to take time off, while my HR department investigated my concerns. Dr Kapoor behaved in a way which I considered balanced and measured; I always felt comfortable talking to Dr Kapoor about my situation. He is a very empathetic gentleman who always understood the impact on my wellbeing; this meant I could have a sensible conversation with him, without the need to over-dramatise my condition when visiting him in the surgery. If you want to see a doctor who will take your symptoms seriously, examine you properly and take action, then Dr Kapoor is the man you need to see. He will do all of these things and have a real conversation with you to understand your emotional as well as your physical health. This is the basics of what I expect from a health professional... but with so few GP's living up to these basic expectations, it puts Dr Kapoor at the top of his profession.