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Dr Victoria Hildreth
2020-05-21
Person
4
5
0
Written by a patient
Written by a patient 21st May 2020
I write this message following my consultation today (21.05.20) during the Covid19 pandemic. I rang the Surgery at the insistence of my partner as she was concerned about a possible heart problem. Dr Hildreth phoned me within 1 hour and she was quite insistent that I visit the surgery that morning but my commitments prevented me from doing so and anticipated receiving an appointment for the following day. Dr Hildreth rang 1 hour later to offer me an appointment in the afternoon to have some investigations carried out at the surgery. I attended an following these test I spent a good 20 minutes with Dr Hildreth and whilst she thought my symptoms may not be serious she was very persuasive and insistent that she should refer me to Hospital for further investigation. She spent time explaining her possible concerns. Through out my consultation she was friendly, extremely polite and made me feel at ease.