Dr Timothy Rees

I have been a patient at this surgery for a number of years and used to brag about the quality of service, until I have been repeatedly assigned Dr Tim Rees who is consistenly rude and unhelpful. He has been insulting and rude on the phone and this morning I received a kurt response to my request for a referral to an osteopath telling me he doesn't have time and perhaps I should show this text to my insurance company. It would have taken the same amount of time as to write the letter to me. I can only say how disappointed I am in the Redcliffe surgery for allowing this kind of behaviour.

Have been a patient here for three years and used to be impressed until recently. This year some doctors have left and not been replaced so you have much more chance of getting a doctor you would rather not speak to now. In person appointments very rare, mainly telephone consultations (I do understand why). I have a breast lump, specified three doctors I felt able to discuss it with, didn't get any of them. Got this doctor and he didn't take me seriously at all, telling me it was 'probably an abscess'. I feel he was influenced by the fact that I am only 24 and have had abscesses on other parts of my body in the past. Never a breast one though. I don't see how he can make a judgement without seeing me in person or referring me to a hospital that can. Women constantly get told that breast lumps must be checked out, your GP can still see you even during COVID-19, well I tried that and got nowhere. Now I feel let down and frightened. all the other staff here are great but this one doctor has really upset me so I guess I'll have to change GP.

He is a great doctor, well informed and very pleasant. He presents the alternatives available and gives me the information I need to make a well informed choice. Couldn't wish for a better clinician: helped me through gynaecological problems, a mental health crisis and orthopaedic problems too. I highly recommend this very human GP.