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Written by a NHS patient
4th December 2023


I liked that he listened and wasn't rushed, or at least the feeling I got was that time wasn't an issue. In some ways it was like a chat with a colleague (I am a retired clinician), other times a friend. His experience shines through constantly, along with humility and genuineness. My first visit to Northampton Gender Clinic came after a bad experience at another much larger and significantly less personal GIC. I will be for ever grateful that I saw Simon first, as he had just the approach I needed at that time. My only regret is that I didn't see more of him, but in the three years I was in their care, I have seen most of his colleagues and they all seem to share the same patient centred ethos - including the wonderful admin support staff. It was a sad day to be discharged. They had done everything I needed, but I will miss them as they are all just really genuine people and make seeing them enjoyable. I can only say it was a privilege to meet Simon on the first day at the Clinic, and as he also discharged me three years later, a sad Cherio. I have no doubt that anyone he encounters will feel valued and welcomed in just the same way as he made me on both the first and the last day - and his colleagues made me feel on those visits in between. All the best Simon.

Recommend
Trust
Listening