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Written by a NHS patient
18th May 2023


Many thanks to Dr Church today. He listened and was also aware of my many issues because he had read my history and then he planned a way forward. That makes a great change from walking into a consultation room and being asked the depressing question , " How can I help you ? " You instantly give up if that is asked when you sit down and then you forget or don't bother bringing up the main issues. You know your history is on the screen in front of the Dr but either they haven't had the time or are a locum and don't understand your issues. I fully understand that the NHS is under pressure and you are lucky to get the same Dr all the time , like the old days or a Dr at all in some parts of the country but that was how it should be today. The most important thing is, he had the time to listen and knew my history and that's important.

Recommend
Trust
Listening