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Dr Sherif Raouf
2019-12-05
Person
3
5
0
Written by a carer
Written by a carer 5th December 2019
My husband was well looked after until the chemotherapy stopped working. He was fobbed off with chemo tablets, which were given by a nurse.this nurse wasn’t sure when asked questions. She kept going out the room and ringing up to find the answers. I tried to get a appointment with Dr Raouf but unsuccessful. You can imagine this has been very stressful. My husband thinks he has been put on the scrap heap. All we wanted was some answers to our questions. Five minutes of his time would do. Improvements should be made. I suggest more consultations. With the patients, especially when the news is bad.
10th December 2019
Response from Dr Sherif Raouf
I am terribly sorry to hear about your concerns. I will make time to meet with you both to address your concerns urgently. Please contact my secretary who will be able to organise this meeting. Best wishes