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Dr Shanker Vijayadeva
2021-05-04
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 4th May 2021
I think i would prefer an insurgery appointment although the consultation seemed ok if a bit rushed. I had the video and call freeze so we reverted back to the phone but that was while the doctor was conckuding his assessment and next steps. I've received various links which i shall follow up in shortly.5
4th May 2021
Response from Dr Shanker Vijayadeva
At the moment, NHS England is asking us to triage and manage issues remotely if possible (to reduce the flow of patients to the practice during the current Covid-19 pandemic). It is challenging to do a phone call and then video call within a 10 minute consultation slot, so I am sorry if it felt a bit rushed. I hope your symptoms improve with the steps that we discussed. If not, you are welcomed to contact us and request a face to face appointment for further review. Thank you for taking the time to leave me your feedback - it is really appreciated!