Share review of Dr Shanker Vijayadeva

Oh dear, this does sound awful and I apologise for that. I do not use my mobile phone when consulting with patients, unless there is a rare urgent need (and I always then ask the patient to excuse me and apologise for any interruption). Sometimes when we login to certain NHS IT systems (e.g. our work NHSmail system), it sends a code to our mobile phone that we have to enter (or acknowledge) to continue to use the IT system. I do not know exactly what happened during your consultation, so please do feel free to contact me to discuss it in more detail. I apologise for your experience as it does sound like I could have handled any interruption better.