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Written by a carer
9th February 2016


He understood the problem and explained the next steps clearly. He fully reviewed the test results even comparing them to previous results. His explanation of the test results was comprehensive and at the appropriate level. There is nothing more that he could have done. Excellent.

6th May 2016
Response from Dr Shanker Vijayadeva

It is really nice to receive your feedback. I am so glad that you felt I explained the test results at the right level and in enough detail. I realise it is easy for doctors to use too much jargon or explain results in a complex manner, which can actual confuse rather than help patients. Although you felt there was nothing more I could have done in that encounter, please always feel comfortable to let me know in any future encounter whether I could explain something further if it is not clear. Thank you for taking the time to leave me your feedback, Regards Dr Shanker Vijayadeva

Trust
Listening
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