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Written by a carer
13th February 2015


On more then one occasion, Dr Lapa was dismissive and appeared to be fairly unsympathetic during our appointments. I recently visited the surgery with my baby and feel very disappointed in the care we received. Dr Lapa, although not actively rude, was offhand and did not make me feel comfortable in voicing my concerns. In light of media attention regarding the isolation and unhappiness felt by a number of new mums, it seems that doctors should be first to provide understanding and support to a group of people who, although perfectly sensible and educated, are understandably anxious about their young children. Rather than dismissing my questions and worries, I would hope that a doctor would have the compassion to listen and provide advice even if the symptoms displayed do not point to a issue that they deem to be serious.

Trust
Listening
Recommend