Share review of Dr Saroj Cheema

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a private patient
9th January 2024


I sought a diagnosis and treatment for ADHD with Dr. Cheema. I had an appointment in person at first and then online appointments after that. She always seemed to keep the appointments online very short and never offer more than 10-15 minutes on average despite her payments stating 20 mimutes. After a few appointments I was diagnosed with ADHD (although not clear as I was never actually told by Dr. Cheema I had ADHD and also had to chase for my diagnosis report that took a fair few weeks to be sent to me). The ADHD report showed inaccuracies in it also. The first prescription posted to me did not state the level of medicine, which meant my pharmacist was unable to dispense anything until corrected. So I was instructed to post back the prescription (at my own expense, despite not being at fault) to receive the correct one. Then when needing to move up the increments of the controlled drug I had various issues, such as, the wrong level of medicine stated on the prescription that was posted. Each time it would involve further emails back and forth to fix a problem that should never have arisen. Once I deemed the level enough I asked for the shared care document to be created. Dr. Cheema sent me a document with the wrong pronoun all over it, which in my eyes, shows it was never proofread. Once that problem was rectified, Dr. Cheema stated a date on the shard care document for a much shorter date than her own shared care stipulates. Only when I questioned this did it change to the correct one that matches her own shared care protocol. Well within the annual checkup date, I received an email stating I owed money for the next appointment. Again I questioned this and had a follow up email with an attachment blaming the receptionist (who I personally rate well). Before the appointment was cancelled. Not in any of these incidents did Dr. Cheema apologise for her mistakes or take steps to show any care in making amends with me for them. I found her manner quite confrontational, especially when I described how I had felt with certain medicines and the side effects they gave me. Her instance answer was to deny it was possible, despite it stating on the medicine packet that it very much was possible. I rarely felt listened to and feel compelled to share my feelings with others so they do not suffer the same fate I did.

Recommend
Trust
Listening