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Written by a carer
17th October 2014


Richard has been an absolute star during our time on the neonatal unit. This was a very difficult time for my family and I, however when I was first introduced to Richard, I was instantly put at ease. I was given so much useful information and always felt that I knew what was happening with my daughter at all times. I have been on the neonatal unit for 7 weeks and there has not been a day that has gone by where i haven't been welcomed with smies and reasurrance by every member of the team. The level of care provided is exceptional, nothing is too much and I have never experienced such genuine, heartfelt care. I am leaving the unit feeling confident, happy and honoured to have met such fantastic peaople, especially Richard who has been amazing throughout our stay - Thank you!

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