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Written by a patient
4th March 2014


I had not been seen by Dr Hassan before today but he read into my case notes carefully and gave me clear explanations. I had complete confidence in him and he was very approachable. The clinical care at the Barnet fracture clinic has been good and all of the staff have been helpful. However the administration arrangements are poor - the phone line is always engaged and the waiting times are long. Also there are no information leaflets on plaster cast care and who to call with cast concerns or any leaflets on post cast removal exercises pending physio. This lets the service down.

Recommend
Trust
Listening