Dr Ratna Makker 2020-03-12 Person 2 5 0

I was visited by Dr M before my operation and I explained about my chemo veins and how hard and sore they were. She told me she had loads of experience and There was nothing for me to worry about and none of this would be a problem. When I was taken down to the theatre she was no where to be seen. A different anaesthetist was present and after three attempts and filling my hand with fluid on a ‘slipped vein’ Dr M arrived .... Another two attempts were made to enter my hard chemo veins which was excruciatingly painful and I was in tears. Thank goodness I was finally knocked out as the pain was unbearable. My hand is extremely painful after a week and a half and bruised considerably. I was disappointed that she was not there when I arrived at the theatre and I had to explain to the anaesthetist all over again in a rush whilst he was in the process of putting needles in my hand. I am sure that Dr M is extremely experienced but I was very disappointed that she arrived late and I felt let down. I was very upset and in extreme pain just before an operation that I was not looking forward to!