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Dr Rachel Woolrych
2019-04-05
Person
5
5
0
Written by a patient
Written by a patient 5th April 2019
I can be a difficult patient to manage, especially on the first meeting, as I’ll want to know about the GP just as they’ll want to know about me. I’m also one of those patients who knows a lot about a number of medical issues because of my work as a patient advocate. Finally, for a ten minute appointment I never arrive with just one issue.
Rachel handled me adroitly; she said we’d prioritise what we’d deal with. She respected health choices I had made and requests I was making. She agreed to wear a device I handed her which acted as a microphone into my hearing aids. And she had that rare blend of both being personable and professional. I overstayed the ten minutes, for which I am grateful, though I hope it didn’t make her day much longer!