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Written by a private patient
23rd March 2022


Dear Dr. Patel, First of all please accept my apologies for not replying earlier! I arrived at Ashtead Hospital on Monday, 28th March 2022, with upper abdominal pain. It was arranged that I see Dr.Patel at 4:30pm. He was courteous, supportive, examined me immediately and arranged a CT scan and blood tests for the next day 1st.March, as it was too late to complete them the same day. He also arranged for a doctor to take the blood tests just before I had the iodine injection pre CT scan in order to save time. Excellent 'Time Management' I was given a further appointment on 7th. March, Friday 8:00am. to discuss the results. He advised a gastroscopy procedure on the 10th March Monday..... the 8th and 9th being the weekend when the hospital is closed! The speed with which Dr. Patel arranged the first consultation, blood tests, assessment, and gastroscopy was impressive and very reassuring for me. His professional and organizational skills are outstanding! Pre -op he explained the procedure again as he was aware I had a phobia about anyone touching my mouth (This due to badly broken jaw some years ago). In theatre Mr. Patel and his team were welcoming and supportive, taking particular care when using the mouth spray into the back of my throat. MY ANXIETY LEVEL WAS ZERO !! Post op I recovered quickly and able to enjoy tea and sandwiches, no problem swallowing! In conclusion Dr.Patel is most professional, deserving much praise for his skills. Yours sincerely, Janet Pearson.

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