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Written by a patient
4th September 2019


I highly commend the exemplary care I received from Dr Peter Haynes. He extended a rare combination of empathy, genuine patient-centred care and careful, constructive listening delivered in a context of expert clinical knowledge, skills and experience. I found him straight-talking (which some might incorrectly perceive as abrupt) but you need to listen to his perspective too ... its a two-way process ! I emerged from my OPD consultations on 1st July (Darlington) and 6th Aug (Durham) feeling valued, helped and profoundly fortunate in receiving such care in todays NHS. This clinician truly empowered me in controlling and managing my symptoms.

Recommend
Trust
Listening