Dr Paul Raby 2015-05-21 Person 4 5 0

I have never been made to feel as if I had to rush and there was only had a short appointment window although appreciate that this must be the case. I would like to see information in the waiting room re: how long each patient has with the GP I would like to see figures for the previous month re; missed appointments, and the subsequent cost to the practice. Please also consider charging patients who fail to attend appointments. I am not convinced there are sufficient nurse hours in the practice or that nurse availability is adequate. More info needed for patients on practice drug budgets and cost of outsourced care. I would like to know what oversight the practice has of commissioned care and what performance and quality audits are in place for commissioned care. As a family we are very happy with the care we receive from the practice but would like a little more transparency regarding the motivators for the practice as a business and as a health care provider.