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Written by a NHS patient
7th April 2024


Dr Paul Heart was very dismissive of my symptoms and he told me he will refer me for an MRI neck only after I begged because of my symptoms but he also said “I bet there will be nothing wrong”. When my MRI results came he phoned me and told me everything is fine and “Not to worry”. Luckily the GP had access to the MRI report and that’s how I knew that I had clear issues stated on the MRI report that correlate with my symptoms. I asked to see Dr Paul Heart face to face and again he was dismissive and only suggested medication after I insisted on helpful advice. Found him to be rude and uncaring, would never recommend.

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